top of page

Bank Iowa Deploys Quest Analytics for CRM Automation

Karl Keller

February 24, 2021

Quest Analytics LLC, a leading provider of modular CRM banking solutions announces a successful software deployment with Bank Iowa, headquartered in West Des Moines, Iowa.

Bob Gagne, Executive Vice President at Bank Iowa, said “Selecting a partner who understands the banking industry, who works exclusively with community banks and has built software tools designed around the users’ role were important factors in our decision to deploy the Quest Analytics CRM solution. The CRM solution enables technology that supports our purpose statement.

Karl Keller, President and Founder of Quest Analytics, said: “Our customer relationship management software and relationship building skills training are integral components of the Innovation Pillar within Bank Iowa’s five pillar strategic plan. Quest’s intuitive software empowers the frontline staff to deepen relationships with customers and prospects and to grow the institution.”

Quest Analytics helps banks and credit unions automate all aspects of customer relationship management: from tellers and personal bankers in the branches, commercial and ag lenders out in the field, to CSR’s in the call center. Quest combines daily analytics, easy to use software and relationship building skills training to enhance bank service and sales culture towards sustainability.

About Bank Iowa

With more than $1.5 billion in assets, Bank Iowa ranks as one of the leading independent agricultural banks and the second-largest family owned bank in the state. Farmers, families and businesses access Bank Iowa’s products and services through 26 locations in 23 communities, as well as online and on mobile devices. To learn more, visit Member FDIC.

About Quest Analytics

Quest Analytics is a financial services technology and training company specializing in helping community banks and credit unions grow quickly and profitably. Headquartered in Pittsburgh, Pennsylvania, Quest Analytics has enhanced the sales and service culture at banks and credit unions across the United States since 2001. Additional information is available at

bottom of page