Training helps your institution strengthen skills so that each associate performs at superior levels. It is what makes your sales and service culture unique to your institution. At Quest Analytics, Training is a critical component of our solution.
Technical training provides the skills to best utilize each software module. During technical training, your associates will learn each of the different software features as well as the best practices so that they can excel quickly.
Relationship Training is all about how your associates interact with your customers or members. Many CRM vendors leave this training up to your institution to pay someone else to help in this area. With Quest Analytics, we think differently and feel strongly that this is key to your relationship building success.