FRIDAY - Nov 15, 2019 12:30 PM EST
Learn how to automate your contact center.
Automate inbound service requests from multiple channels with on-line real-time integration with your core banking system.
IQService helps banks and credit unions automate contact center interactions. Using this toolset, your contact center agents can quickly find the answers to the tough questions while tracking every interaction. As you would expect, this tool is integrated with the core banking systems like Fiserv, Jack Henry, FIS, Finastra and others.
Invest 45 minutes to learn how other banks are using Quest Analytics software to replace manual processes to improve the customer experience.