“We looked at many different solutions and vendors before selecting Quest Analytics. We found that Quest could help us quickly and professionally transform our existing ‘order-taking’ environment into a true sales and service culture by offering a combination of program components that no other single company we spoke with could provide."

John Clayton, SVP Community Banking
Washington Financial, Washington PA


“Quest did software and sales training together to show our staff not only how to use the tool, but what to talk to our members about. Together the software and sales training have served to truly deepen the sales culture at Tech CU allowing us to proactively build relationships with our members. As a result of their customer retention strategy, we have seen a huge increase in member satisfaction from proactively talking with our membership. Since starting the program, customers saying they are very satisfied have increased significantly. Our members seem to be very happy about our efforts to proactively contact them about their membership in the credit union.”

Hemali Gajaria, Marketing
Technology Credit Union, San Jose CA


"TriState Capital Bank has gained greater insight into our business by working with Quest Analytics. Our executives and business units rely on our new bank-wide reporting and executive dashboard system custom designed and implemented by Quest. Through close interaction with our staff, Quest was able to create a solution that met our needs perfectly."

Mark L. Sullivan, Vice Chairman & CFO
TriState Capital Bank, Pittsburgh PA