Press Release

MCS Bank Selects Quest Analytics for Banking CRM Automation


Pittsburgh, PA – March 21, 2016 Quest Analytics LLC, a leading provider of automated CRM and sales lead generation solutions for banks and credit unions announces a new relationship with MCS Bank of Lewistown, PA.


“Quest Analytics is pleased to announce a new relationship with MCS Bank,” said Karl Keller, President and founder of Quest Analytics. “For more than 93 years, MCS Bank has focused its attention on the local community and serving the core banking needs of retail and business customers.  Using Quest software combined with our sales and service training program, MCS Bank will deepen customer relationships and help each customer get the most out their relationship with MCS Bank.”

 

Terry Foster, CEO of MCS Bank, said “MCS Bank will use the Quest Analytics automated CRM software to help us focus on providing personalized service to help our customers prosper.  MCS Bank has built a reputation in our community for helping each customer achieve their individual goals.  Quest will help us take this relationship building experience to the next level.”

 

Quest Analytics uses automated data mining techniques to uncover sales opportunities by turning overwhelming data into actionable information.  The Quest IQ software suite finds, prioritizes and delivers timely leads directly into the hands of sales associates.  Additionally, the software provides enhanced CRM capabilities that help the banks manage sales pipelines, track deposit/loan workflow and document loan processes to meet compliance requirements.  Being tightly coupled to major core banking systems, community banks and credit unions use Quest software to prospect for new relationships as well as grow existing share of wallet.


About MCS Bank

MCS Bank is a community bank dedicated to providing high-quality financial products and services in a manner which exceeds customer expectations, while simultaneously improving the community through financial and human resource contributions. MCS Bank has five branch offices and one loan office located in central Pennsylvania. 


About Quest Analytics

Quest Analytics is a financial services technology and sales training company specializing in helping banks and credit unions grow quickly and profitably. Founded in 2001, Quest Analytics is a privately-held company headquartered in Pittsburgh, Pennsylvania.

Contacts
Karl Keller

Quest Analytics LLC

Phone: (412) 347-0386

Email: karlk@quest-analytics.com

Web: www.quest-analytics.com

 

Terry Foster

MCS Bank

Phone: (717) 248-5445

Email: tlfoster@mcs-bank.com

Web: www.mcs-bank.com