Press Release

Indiana First Bank Selects Quest Analytics for Banking CRM Automation

Pittsburgh, PA – July 8, 2016 Quest Analytics LLC, a leading provider of automated CRM and sales lead generation solutions for banks and credit unions announced today that Indiana First Bank of Indiana Pennsylvania has selected Quest Analytics to help expand relationships across the bank.

“Quest Analytics is pleased to announce a new relationship with Indiana First Bank,” said Karl Keller, President and founder of Quest Analytics. “With more than 94 years of solid banking history, Indiana First is a community bank looking to capitalize on past success while building a relationship bank of the future.  Using Quest software combined with our sales and service training program, Indiana First Bank will pinpoint opportunities to reach out and help customers.”

Seth Conner, COO of Indiana First Bank, said “Indiana First Bank will use the Quest Analytics IQLeads™, IQProspects® and Teller Referral Assistant® software to help us focus on providing personalized service to each prospect and customer.  Indiana First Bank believes in building life-long relationships with every customer.  Quest solutions will help us anticipate life events that have a financial impact so that we can serve and exceed expectations with every interaction.” 

Quest Analytics uses automated data mining techniques to uncover sales opportunities by turning overwhelming data into actionable information.  The Quest IQ software suite finds, prioritizes and delivers timely leads directly into the hands of sales associates.  Additionally, the software provides enhanced CRM capabilities that help the banks manage sales pipelines, track deposit/loan workflow and document loan processes to meet compliance requirements.  Being tightly coupled to major core banking systems, community banks and credit unions use Quest software to prospect for new relationships as well as grow existing share of wallet.

About Indiana First Bank
Since 1922, Indiana First Bank's mission has been to provide quality financial products and services with integrity and respect. Indiana First Bank has 5 branch offices and 3 lending offices located in the Pennsylvania communities of Indiana, Punxsutawney, Burrell Township, Johnstown, Somerset and Greensburg.

About Quest Analytics
Quest Analytics is a financial services technology and sales training company specializing in helping banks and credit unions grow quickly and profitably. Founded in 2001, Quest Analytics is a privately-held company headquartered in Pittsburgh, Pennsylvania.