Press Release


First Exchange Bank Selects Quest Analytics for Enterprise CRM


Pittsburgh, PA – February 27, 2018
Quest Analytics LLC, a leading provider of automated CRM and sales lead generation solutions for banks and credit unions announced today that First Exchange Bank headquartered in Mannington West Virginia has selected Quest Analytics to help expand relationships across the bank.


“Quest Analytics is pleased to announce the new relationship with First Exchange Bank” said Karl Keller, President and founder of Quest Analytics. “With nearly a century of solid banking history, First Exchange Bank is a community bank looking to capitalize on past success while building a relationship bank of the future.   Using Quest software combined with our sales and service training program, First Exchange Bank will pinpoint new opportunities to reach out and help customers.” Keller continued.

 

Bill Goettel, CEO of First Exchange Bank stated “First Exchange Bank has implemented the IQ Suite of CRM commercial banking software tools to help us focus on providing personalized service to each customer.  Quest solutions have helped us open up new conversations which help our customers receive the best possible combination of products and services from First Exchange Bank.  As a partner, Quest has helped us meet our goals and objectives while providing a top notch software solution that is easy for everyone to use.”

 

Quest Analytics uses automated data mining techniques to uncover sales opportunities by turning overwhelming data into actionable information.  The Quest IQ software suite finds, prioritizes and delivers timely leads directly into the hands of sales associates.  Additionally, the software provides enhanced CRM capabilities that help the banks manage sales pipelines, track deposit/loan workflow and document loan processes to meet compliance requirements.  Being tightly coupled to major core banking systems, community banks and credit unions use Quest software to prospect for new relationships as well as grow existing share of wallet.


About First Exchange Bank

First Exchange Bank is a community bank located in North Central West Virginia, with assets totaling nearly $250 Million. They were founded in 1932 and have made it their mission to create exceptional customer experiences and be a community leader in the areas they serve. With a culture of service that is unmatched, First Exchange Bank has set itself apart as one of the leading community banks in their region.


About Quest Analytics

Quest Analytics is a financial services technology and sales training company specializing in helping banks and credit unions grow quickly and profitably. Founded in 2001, Quest Analytics is a privately-held company headquartered just south of Pittsburgh, Pennsylvania. Additional information is available at www.quest-analytics.com

Contacts
Karl Keller Quest Analytics LLC
Phone: 412.347.0386 x201
Email: karl.keller@quest-analytics.com

Timothy Liebrecht
First Exchange Bank
Phone: (304) 225-2600
Email: timl@firstexchangebank.com

Web: www.firstexchangebank.com