Training Details

Date: January 15, 2010
Start Time: 2:00 PM EST
Duration: 2.5 Hours
Format: Live Streaming Video

Cost: $195.00

Who should attend?

This training session is designed for branch managers, training coordinators and other retail banking executives looking to increase qualified referrals from the teller line.

Course Objectives

The objective of this course is to identify referral opportunities at the teller line. The session will review the top 7 transactions that naturally lead to qualified teller referrals. Attendees will learn how to ask the right type of questions at the teller line to show customer caring while at the same time creating a qualified referral.

Technical Bits

To view the course, you will need a PC connected to the internet via broadband or other high speed connection.

Generating Qualified Teller Referrals

January 15, 2010 2:00 PM EST

Join us for this interactive coaching session via live streaming video

Complete this form to register for the session.

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